About Us:

Rootstock Software® is disrupting the ERP space! We are a worldwide provider of cloud ERP on the Salesforce Cloud Platform. When combined with Salesforce CRM, Rootstock Cloud ERP offers manufacturing, distribution, and supply chain organizations a single platform to grow and manage their businesses. Rootstock Cloud ERP is a flexible, modern, and digitally connected system that transforms companies to deliver a more personalized customer experience, efficiently scale operations, and out-service the competition.

Rootstock Software® serves customers throughout North America, Europe, and Asia Pacific and is available exclusively on the Salesforce Platform (Force.com) via the Salesforce AppExchange, the world’s most-popular marketplace for business apps. Organizations now have insight on what is happening or what will happen at each step of the manufacturing, distribution, and supply chain processes.

This is a remote position, based in the United States.

Summary:

Rootstock is looking for an experienced, passionate, driven, hardworking individual to assist in the design, development, and delivery of a standard ERP product training program.

Responsibilities:

  • Create and implement innovative education programs that demonstrate knowledge of Adult Learning Principles and incorporate best practice delivery techniques.
  • Plan, design, develop, organize, write, and edit instructor-led as well as e-learning training content based on needs assessments.
  • Provide exercises and activities that enhance the learning process
  • Interview subject matter experts to collect necessary information to design and develop learning solutions.
  • Conceptualize and develop evaluation measures, including knowledge checks, course evaluations, certification programs.
  • Participate in content review, revision, and sign-off cycles.
  • Conduct instructor led training sessions.
  • Participate in internal and external communication of training opportunities
  • Build and maintain client relationships by consistently delivering exceptional service and exceeding expectations.
  • Develop, maintain and track KPIs to measure success.
  • Status reporting, issue identification, problem-solving.

Requirements:

  • ERP or Manufacturing Industry experience required.
  • Bachelor’s degree or equivalent combination of education and professional work experience.
  • 5-8 year’s experience creating/developing training curriculum for a SaaS company required
  • Proven ability to develop innovative, engaging, and effective training curriculum to provide essential knowledge and enhance user adoption and knowledge retention.
  • Demonstrated ability to learn and apply new technologies and complex processes, such as inventory management, costing management, etc.
  • Strong attention to detail (proofreading and editing skills a plus).
  • Excellent customer service and interpersonal skills.
  • Ability to work independently and as part of a team.
  • Experience coaching and training other team members.
  • Ability to handle multiple priorities and work well under pressure with multiple deadlines.
  • Ability to learn and assimilate new concepts quickly.
  • Excellent written and verbal communication skills.
  • Professional attitude and demeanor.
  • Ability to travel nationally (10-20%).

Relevant Business and Technical Skills:

  • Advanced knowledge of basic office software tools.
  • Excellent knowledge of instructional design theory and Adult Learning Principles.
  • Advanced experience with eLearning development and video editing tools.
  • Experience managing Learning Management Systems.
  • Classroom training experience desired.

We offer our team members competitive compensation, world-class benefits, work-life balance (flexible schedules, telecommuting, vacation time off), and the opportunity to work alongside an amazing and supportive team!

Rootstock values diversity and is an Equal Opportunity Employer.