About Us

Rootstock Software® is disrupting the ERP space! We are a worldwide provider of cloud ERP on the Salesforce Cloud Platform. When combined with Salesforce CRM, Rootstock Cloud ERP offers manufacturing, distribution, and supply chain organizations a single platform to grow and manage their businesses. Rootstock Cloud ERP is a flexible, modern, and digitally connected system that transforms companies to deliver a more personalized customer experience, efficiently scale operations, and out-service the competition.

Rootstock Software® serves customers throughout North America, Europe, and Asia Pacific and is available exclusively on the Salesforce Platform (Force.com) via the Salesforce AppExchange, the world’s most-popular marketplace for business apps. Organizations now have insight on what is happening or what will happen at each step of the manufacturing, distribution, and supply chain processes. We are looking for a Sr. Technical Solutions Consultant to join our growing team!


Summary:

The Technical Solutions Principal Consultant is responsible for consulting on technical functionality of both the Rootstock Product and the Salesforce platform. Responsibilities include leading business requirements and designing comprehensive solutions on Rootstock ERP or between Rootstock ERP and external application. Additional responsibilities include consulting on Rootstock product APIs and best practices for integrations with Rootstock, Salesforce Permissions, Automation (Workflow rules/ Process Builders/ Flows), Approval Process, Printed Template Documents, Custom Reporting and Dataloading assistance.

Responsibilities:

  • Lead the design, development, and delivery of high-quality technical products and services to ensure customer success for both new and existing customers.
  • Provide proactive application and technical leadership to customers to support the customers’ project tasks on both the Salesforce Platform and Rootstock Product.
  • Demonstrate a deep and thorough knowledge of the Rootstock product and Salesforce platform, as well as the creativity to apply knowledge to solve customer business cases.
  • Solicit, define and document customer business requirements for customer specific customizations and design the optimum solution to meet these requirements based on knowledge of Rootstock’s managed product.
  • Design and deliver integration of external systems with Rootstock ERP by defining integration business function, mapping, and behavior utilizing implementation methodology such as webservice APIs.
  • Build strong, long-term relationships with customers on behalf of Rootstock.
  • Update/maintain skills in the ERP solution and the Salesforce Platform over time.

Requirements:

  • Bachelor’s Degree in Computer Science, Supply Chain, Business Administration, Engineering or equivalent, from an accredited college or university.
  • Salesforce Platform expertise. SF Administrator certification is a plus.
  • Knowledge of ERP concepts around manufacturing and distribution including purchasing, manufacturing, order management, financials.
  • Experience integrating systems utilizing Web Services (SOAP and REST), XML and outbound messaging.
  • Experience designing and architecting solutions to complex business problems.
  • Experience with Metadata and Data migration tools such as Gearset, Boomi, Informatica, Mulesoft, Dataloader I/O.
  • Basic understanding of Apex, VisualForce and JavaScript, lightning components.
  • Proven track record of successful deployments as well as customer and team satisfaction.
  • Strong, proactive communication skills, both written and verbal.
  • Ability to present to diverse audiences with appropriate level of detail.
  • Ability to manage technical tasks for multiple projects simultaneously and set appropriate priorities between them.
  • Strong commitment to team success, proactively assisting other team members and/or participating in internal continuous improvement initiatives.
  • Ability to learn and apply new software quickly without formal training.

We offer our team members competitive compensation, world class benefits, work life balance (flexible schedules, telecommuting, unlimited vacation), and the opportunity to work alongside an amazing and supportive team!

Rootstock values diversity and is an Equal Opportunity Employer.